Q Why choose Nobler Tools?
A Nobler Glass Tools is the professional tools supplier in China. There is a strong and talented research & development department in our company, dedicated to provide you more suitable solutions, which could solve the glass storage and transportation problems.
Are you manufacture or trading company?
Nobler is the professional manufacture in China for more than 17 years, the workshop covers more than 5000㎡.
How to get a quotation from you?
We need the specific details of the tools you need, such as the parameters, designs, or samples. If you are not sure the exact you need, please tell us your problem, we can offer you the solution.
What are your prices?
Based on the quality promise, you can get the most competitive quotation from us. Not only check the appearance, the service, guarantee, and the inner parts of the machine can make big difference on the price. For the exact price, please contact us to get.
What's the MOQ for your product?
There is no MOQ in our company, we could even accept the order with only one drill bit.
Q How is the warranty
A We provide 2 years warranty for our tools.
What’s your payment terms ?
Our payment terms are T/T, L/C, D/P, West-union and so on.
What the your package for the tools and equipment ? Are they safe ?
The package for different products are different, but we will use the most suitable package to pack it, to ensure the safety in the transportation. When you get it, it is new without any damage.
Can you produce the tools according customized size and design ?
Sure, all our tools and equipment can be custom made according designs, samples, drawings or other special requirements.
How long is your delivery time?
For our standard tools in stock, the delivery would be in 2~10 days.
For the not-standard tools or customized tools, the delivery time is in 2~4weeks.
Q Can I mix different tools into one order? Or mix the tools with other cargo?
A Sure, we accept different tools to be mixed into one order. If to mix our tools with other cargo, we will fix it well for you.
How about the samples? How can we get it？
Standard samples are free, can be shipped out in 1 week.
For customized samples, you need pay the production cost, and we will return the production cost once you confirmed order. Could be shipped out in 3 weeks.
How you guarantee the quality?
The raw materials is premium and the components and parts is from international famous brand company. Our workers have been in this field more than 10 years, this can ensure the superior quality. Our Q&C department will check and confirm the quality again before shipment.
Can you supply the relevant documentation?
Yes, we can make and send you the documents according your requirements. Such as technical data, Conformity, Insurance; Origin, Fumigation and other export documents which required.
What is your terms of transportation?
For the cargo which is not enough full container, we will use TNT, DHL, EMS, Fedex,UPS,by air, mixed container by sea, china post and E-packed, to ship you.
If it is enough full container, we will load into the container and ship you by sea.
Q How about the ocean freight if to buy full container tools from you?
A We have signed contract with MSK, CMA, COSCO, MSC for the ocean freight. The freight level we got is better than market now, could save cost for you to import from us.
How about your after-sale service?
We provide 24 hours technical service on-line for the installation, operation and other questions.
If couldn’t install the equipment well or couldn’t operate normally, can you provide operation training?
First, we could provide you 24 hours technical service on-line. If it isn’t workable, our professional engineers could fly your workshop to help you about it.
Can we visit your company and workshop?
You are warmly welcomed to visit our company, we look forwarder to talk with you face to face.